Returns & Refunds

Manage your return quickly and easily

📦 Right of withdrawal (14 days)

You have the right to withdraw from your purchase within 14 days of delivery, without providing a reason, as required by European regulations.

How to request a return:

  • Retrieve the order number (confirmation email)
  • Send a request to info@widkoots.com

In your email, please include:

  • Order number
  • Return request

We will send you all shipping instructions.

📦 Return conditions

To receive a refund, the product must be:

  • Intact and unused
  • In its original packaging (if applicable)

Note: shipping costs are borne by the customer.

The refund will be issued after product verification.

⚠️ Defective or damaged product

If the product you received is defective or damaged, please contact us immediately.

What to do:

  • Take 2-3 photos or a video of the problem
  • Retrieve the order number
  • Send everything to info@widkoots.com

We will verify and guide you through replacement or return.

💬 Support

Need help?

Write to us at info@widkoots.com

We usually respond within a few hours

Widkoots Team