Frequently Asked Questions

Shipping times generally vary between 2 and 5 business days. You will receive an email with tracking as soon as your order is shipped.
The cost is calculated at checkout. Any promotions or free shipping will always be clearly indicated.
Yes, you can make a return within 14 days of delivery. Write to us at info@widkoots.com stating your order number.
The refund is processed after verification of the returned product. Times may vary depending on the payment method.
In case of a defective product, send us photos or videos of the problem along with your order number to info@widkoots.com. We will assist you with replacement or return.
We select products made with modern materials and a reduced environmental impact, with attention to quality and sustainability.
You can contact us via email at info@widkoots.com or through the website support. We generally respond within a few hours.